Frequently Asked Questions
When will I get my order?
Orders ship within 3-5 business days. You will receive tracking information once your package has been fulfilled.
PDF downloads will be delivered instantly to your email upon purchase.
How do I print my digital order?
Please refer to our printing guide in the product description. You can also find more details in our Planner Size & Print guide here.
Please don't hesitate to reach out about printing questions! Send us an email at hello@paperdovedesigns.com.
What is the return policy?
Digital Products:
Due to the nature of digital products, all sales are final. Once a file has been downloaded, we're unable to offer refunds or exchanges. If you experience a technical issue with your files, please reach out to us at hello@paperdovedesigns.com.
Physical Products:
If your item arrives damaged, please contact us within 14 days of delivery. We ask that you return items in its original packaging.
Please note, we do not accept returns on sale items.
Do you sell physical planners?
At this time, Paper Dove Designs offers digital printable planner inserts .
However, we are working hard on adding physical planners and more paper goods to the shop. Stay tuned!
You can join the waitlist here
What insert sizes do you offer?
We offer three sizes for ring-bound systems: A5, Personal, & Pocket